Your Freshness, Delivered with Care
At Hydro Valley, we are dedicated to ensuring that your fresh, farm-to-fork meals and greens reach you as swiftly and safely as possible. Our Shipping Policy outlines our commitment to providing you with a seamless and reliable delivery experience.
Shipping Policy
Order Processing and Delivery Timing
- Orders are processed promptly to maintain peak freshness.
- We offer flexible delivery options aligned with your subscription preferences:
- Breakfast Delivery: 8 AM – 9 AM
- Lunch Delivery: 11 AM – 1 PM
- Dinner Delivery: 7 PM – 8 PM
- Deliveries are available every day except Thursdays. Orders placed or updated after the cutoff time may be processed for the following eligible day.
Delivery Partners
To deliver your order efficiently and on time, we partner with reliable third-party logistics services. This partnership enables us to reach your doorstep, maintaining the freshness and quality of our products during transit.
Shipping Zones
Currently, Hydro Valley delivers within specific zones. Please verify delivery availability in your area at checkout.
Shipping Fees
Shipping is included with your subscription plan, so there are no additional delivery charges for standard areas within our service zones.
Tracking and Notifications
Once your order is confirmed, you will receive a notification with your estimated delivery time. Please ensure someone is available to receive the order during your selected delivery window.
Issues with Delivery
We strive to meet your delivery expectations. If you encounter any issues or have questions about your delivery, please contact our support team, and we’ll gladly assist.
Contact Us
For any additional questions or assistance, please reach out to us at +91 8917223236 | +91 9124128577 or email us at support@hydrovalley.in.
Thank you for choosing Hydro Valley. We are committed to delivering freshness, nutrition, and sustainability directly to your table.