Your Privacy, Our Promise
Commitment to Your Privacy and Data Security
At Hydro Valley, we value the trust you place in us and are committed to safeguarding your personal information. Our Privacy Policy explains how we collect, use, store, and protect your data. This policy is designed to help you understand our practices and your rights, ensuring transparency and security at every step.
Privacy Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.hydrovalley.in (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically gather certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device. As you browse, we collect information about the specific web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This automatically-collected data is referred to as “Device Information.”
We collect Device Information using:
- Cookies: Data files placed on your device, often including an anonymous unique identifier. For more on cookies and how to disable them, visit All About Cookies.
- Log Files: These track actions on the Site, gathering data such as your IP address, browser type, ISP, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files that record how you browse the Site.
When you make a purchase or attempt a purchase, we collect additional information, such as your name, billing and shipping addresses, payment details, email, and phone number. This is referred to as “Order Information.”
Together, “Personal Information” in this Privacy Policy includes both Device and Order Information.
How We Use Your Personal Information
The Order Information we collect enables us to process and complete your purchases, including handling payment, arranging shipping, and sending order confirmations and invoices. Additionally, we use this information to:
- Communicate with you,
- Screen orders for risk or fraud, and
- Provide information or advertisements about our products, in line with your stated preferences.
Device Information helps us screen for potential risk and fraud (especially through your IP address) and improves and optimizes the Site through insights into customer interactions and marketing campaign effectiveness.
Sharing Your Personal Information
We share your Personal Information with third parties to assist us in using your data, as described above. For example, we use third party service to deliver your order to your doorstep and Google Analytics to understand customer use of the Site (learn more about Google’s data practices here and opt-out here).
We may also disclose your information to comply with laws and regulations, respond to legal requests (like subpoenas), or protect our rights.
Behavioural Advertising
We use your Personal Information to deliver targeted advertising that we believe may be relevant to you. To understand more about targeted ads, please visit the Network Advertising Initiative’s educational page.
You can opt-out of targeted advertising here:
Alternatively, opt-out at the Digital Advertising Alliance’s portal.
Do Not Track
Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
Data Retention
When you place an order, we retain your Order Information for our records unless and until you ask us to delete it.
Changes
We may update this Privacy Policy to reflect changes to our practices or for legal or regulatory reasons. Any changes will be posted on this page.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us by email at support@hydrovalley.in or by mail at:
Hydro Valley Farm
Plot No- 4011/5990, Pandra, Bhubaneswar, Odisha 751025